FAQ

Start by choosing your activity in the "Choose the right system" section, review the system features, then build your plan on the cloud software page. You can also contact us and we will recommend the best fit.

Cloud software is a yearly or monthly subscription that works from any device and place, with updates and backups handled by us. Desktop software is a perpetual licence that runs on your own devices and network, with one year of free support.

Yes. Our systems meet ZATCA requirements for phase one and phase two, issue tax invoices with a QR code and integrate with the Fatoora platform.

After you send your request, our team usually contacts you the same day to activate the trial and prepare your basic data. The days are counted from the activation date.

Yes. Each plan shows what it includes, and any extra branch, user or warehouse you choose is added on top, with its price shown in the subscription summary before you order.

No automatic charges are made. Our team contacts you before the subscription ends to confirm renewal or adjust the plan to your needs.

You pay for the package once, the software stays yours and runs on your devices without a monthly subscription.

Yes. Our team installs the system, sets up your basic data and trains your team.

You can continue support and updates with a discounted yearly subscription, or request support when needed.

Of course. You only pay the price difference and your data moves to the higher package as it is.

Yes. Your data is stored on secured servers with automatic daily backups and an encrypted connection.

Yes. The cloud system runs in the browser on computers, phones and tablets with nothing to install.

You can upgrade at any time, and the difference is calculated proportionally for the remaining period.

Some activities such as restaurants and supermarkets have different requirements, so the price changes automatically when you choose the business type in the calculator.